Shipping & Delivery Policy

Thank you for shopping with Ekameva Cosmetics. We’re committed to delivering your order quickly, safely, and affordably.

Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

  • You will receive a confirmation email once your order has been shipped.

 

Shipping Rates & Delivery Times

  • Free Standard Shipping on all orders above ₹499 within India.

  • For orders below ₹499, a flat shipping fee of ₹100 will be applied.

  • Estimated delivery time: 3–7 business days depending on your location.

  • We currently ship across India.

 

Delivery Information

  • Orders are delivered to the shipping address provided at checkout.

  • Please ensure your address and contact details are correct to avoid delays.

  • If delivery fails due to an incorrect address or unavailability, re-delivery charges may apply.

 

Tracking Your Order

  • Once your order is shipped, you’ll receive an email/SMS with a tracking number.

  • Tracking updates may take up to 24–48 hours to reflect.

 

Delays & Responsibility

  • While we aim for timely delivery, delays may occur due to courier issues, weather, or unforeseen circumstances.

  • Once marked as “delivered” by the courier, we are not responsible for lost or stolen packages.

 

Damaged or Lost Packages

  • If your order arrives damaged or doesn’t reach you, please contact us at [your email/contact info] within 48 hours.

  • We’ll work with our courier partners to resolve the issue.

 

Contact Us

For any shipping or delivery queries, please reach us at:

📧 Email: [your email]
📞 Phone: [your number, if applicable]